Application form

Key Tasks:

• Support bucket collections in assigned areas on specific dates and times.
• Collect cash donations and take card payments from the public.
• Handle cash donations securely.
• Represent The Prince & Princess of Wales Hospice with professionalism, enthusiasm, and a positive attitude.
• Work as part of a team with other Bucket Collection Volunteers, passing buckets and equipment to the next volunteer or the Fundraising team at the end of your shift.
• Provide occasional information about the Hospice to enquirers and refer them to the appropriate staff member for detailed questions.

Skills, Experience, and Personal Qualities Needed:

• Access to transportation to and from the collection location.
• Comfortable standing for extended periods.
• Must be aged 16 or over and possess photo ID.
• Polite with good communication skills.
• Ability to accept rejection without taking it personally.
• Reliable, committed, and trustworthy.

Benefits:

• Opportunity to make a real difference to people living with life-limiting illnesses and their families.
• Chance to meet new people and become part of the wider Hospice and volunteer community, with access to events and communications tailored to volunteers.
• Opportunity to gain new experiences, develop skills, and build confidence.

Expectations:

• Work within The Prince & Princess of Wales Hospice’s core values: care and compassion, feeling valued, fairness and integrity, dignity and respect, and striving for excellence.
• Maintain a smart appearance and always wear your volunteer ID badge.
• Adhere to The Prince & Princess of Wales Hospice’s policies and procedures, and the Fundraising Codes of Practice.
• Take responsibility for your own health and safety, including wearing appropriate clothing and footwear, and report any areas of risk.
• Reflect a commitment to equal opportunities, equality, and diversity.
• Maintain strict confidentiality.
• Attend mandatory volunteer training and updates on health and safety and other relevant training.

Time Commitment:

• The number of days and hours will be negotiated between the volunteer and the Volunteer Services Team, with a minimum of 2 hours per collection.

Training and Support:

• Full induction led by the Volunteer Services Team.
• Additional training available if appropriate.
• Regular contact and support from the Volunteer team.
• Provided with a Hospice sash, tabard, or t-shirt depending on the venue.

Location:

• • Locations will vary but will be within the Greater Glasgow or East Renfrewshire areas.

For more information, please contact: Volunteer Services Manager: claire.docherty@ppwh.org.uk